The products we display on our website are belongs to Our Selling partners. So, we don’t have any physical experience with the products. The products will be directly forwarded to you from the Seller. We vastumretail are the middlemen and Interface to Buyer and the Selling Partners. If any Problem in the Product like malfunction, damage or Wrong product delivery is up to Sellers. We are responsible for such situations. But, sure we help you Buyers through our Support and make them satisfy with the right product and replacements. We assure that we don’t make mistakes because we have best working t eam and support.
All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.
We will accept the return of the products, provided such return is for products that are defective, wrongly delivered, wrong product, wrong size, damaged during transit, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and if the products are returned in their original condition. However, in case of transit damages, the issue must be reported within 48 hours, after which we may not be able to accept the complaint
vastumretail offers easy replacement for all products sold on vastumretail.com, under certain conditions which are mentioned below.
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
vastumretail reserves the right to refuse or cancel any order placed for a product due to any of the below reasons.
Currently we don’t entertain any order cancellations cause of liability changes and our website cancellation support. If anybody wants to cancel their order you should contact us through email or our customer support within the order package en-route to logistics partners. The refund amount of such cancellation cases will be done under our Terms & Conditions. The refund amount will be sent to your bank through NEFT/RTGS or payment gateway in 30 working days.
This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the User shall be informed of the same
Note: We may put additional checks and verification or seek more information before accepting any order. We will contact you if all or a part of your order is cancelled or if additional information is required to accept your order.