Faq's

Is it necessary to have an account to shop on vastumretail?

Ans - Yes, it's necessary to log into your vastumretail account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalised shopping experience including recommendations and quicker check-out.

Do vastumretail ship internationally?

Ans - Currently, vastumretail only ship within India.

Can I order a product that is 'Out of Stock' or 'Temporarily Unavailable'

Ans - The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with vastumretail.

What does 'Out of Stock' mean?

Ans - An item is marked as 'Out of stock' when it is not available with vastumretail at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with vastumretail for purchase.

What does 'Permanently Discontinued' or 'Out of Print' mean?

Ans - An item is marked as 'Out of stock' when it is not available with vastumretail at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with vastumretail.

What is vastumretail Buyer Protection?

Ans - vastumretail Buyer Protection helps shoppers in case they have concerns with product(s) bought and haven't got a satisfactory solution from the vastumretail.

Under this program, we look into your concern on a case-by-case basis & do our best to be fair to customer. vastumretail decision on the resolution will be final for the concern raised.

Are there any hidden charges (Octroi or Sales Tax) when I shop on vastumretail ?

Ans - There are NO hidden charges when you shop on vastumretail. The price you see on the product page is final and it's exactly what you pay.

Note: There can be additional delivery charges based on the vastumretail policy.